Crafting unforgettable journeys through the heart of India.
Global Yatra Travel Services
All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to Global Yatra.
On confirmation of booking, your contract is with Global Yatra. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.
For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to Global Yatra. The deposit is required to hold the booking on a confirmed basis.
Balance payment is to be made 15 days prior to the date of start of services.
* Any booking made within 15 working days of the date of services would be considered to be a late booking, and the full and final payment is required at the time of booking.
Apart from the above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc.), full payment is required to be made at the time of booking itself.
Domestic clients can make payment using any of the following methods:
All payments are to be made in the name of Global Yatra.
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason(s), we must be informed in writing. Cancellation charges are effective from the date we receive your written notification:
| Cancellation Timeline | Cancellation Charges |
|---|---|
| After booking confirmation | 10% of total tour cost |
| 29 - 21 Days prior to start | 20% of total tour cost |
| 20 - 14 Days prior to start | 25% of total tour cost |
| 13 - 08 Days prior to start | 40% of total tour cost |
| 07 - 04 Days prior to start | 60% of total tour cost |
| 03 - 00 Days prior to start | 100% of total tour cost |
Irrespective of the slabs above, a minimum 10% service charge is applicable once a booking is made.
Refunds for cancellations after commencement are limited to what we recover from hotels. No refunds for unused transport or meals.
No refunds will be made for cancellations during the following periods:
Note: Special train journeys (e.g., Palace on Wheels, Maharaja Express) carry separate cancellation policies which will be advised at the time of booking.
Refund amounts for unused or unutilized services are calculated based on the cancellation policy described above. Refunds are issued strictly to the original payer.
Processing Time: 2 – 4 weeks (subject to banking procedures).
Bank charges incurred during the refund process to Credit Cards or Bank Accounts will be debited from the refund amount.
12:00 – 15:00 Hrs
Early arrival is subject to availability. For guaranteed early check-in, reservations must start from the previous night.
10:00 – 12:00 Hrs
Late check-outs are available upon request and are subject to availability and/or additional payment.
On confirmation of booking, your contract is with Global Yatra. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.
Global Yatra rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such change – the rates quoted by us before modification can be changed by us according to the modifications by hotels or airlines. Global Yatra and its associates acts only in the capacity of an agent for the hotels, airlines, transporters, railways & the contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us – are issued subject to terms & conditions under which these services are provided by them. The tickets, coupons or passage contract in use by carrier / hotel or other contractors rendering services shall constitute the sole contract between the Clients and such contractor.
Global Yatra – itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. Global Yatra reserves the right to amend any aspect of the itinerary including transportation and accommodation without notice in the interest of the trip, participants’ safety, comfort and general wellbeing without making any rebate, allowance or refund and extra cost, if any, would be payable by the client.
Global Yatra shall not be responsible for any delay or change in program or expenses incurred or special / consequential loss, injury and damage – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.
Global Yatra shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.
Global Yatra does not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client’s risk.
Global Yatra reserves the right to cancel any services in case it seems that the tour, trip or passage is impracticable for any reason or should circumstances warrants such action, upon refunding the value thereof and the Client shall not have any other or further claim against the company by any reason thereof.
Global Yatra reserves the right to refuse to carry out its contract with any person whom it may consider to be undesirable in its absolute discretion and it shall not be required to show any reason for doing so. All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Global Yatra. All such disputes shall be subject to the jurisdiction of Haridwar (India) Courts only. The laws of India shall govern the validity, interpretation, construction, performance and enforcement of these terms and conditions.
Whether you're looking for a peaceful spiritual journey to Char Dham or an adventurous trip to the valleys of Kashmir, we are here to make it happen. Get a free quote today!